Privacy Policy
YOUR Agency is the trade name of Chaz Duffy Insurance Services, an insurance agency located at 111 Westport Plaza Dr, Ste 600, St. Louis, MO 63146 (Missouri producer license #324676). This page explains what we collect through yourstlagency.com and what we do with it.
What we collect
When you complete the quote/information form, we collect the details you type in: your name, mailing address, email address, phone number, the type of insurance you're interested in, and any notes you choose to add. If you call or email us, we keep a record of that contact.
How we use it
- To contact you about the quote or service you asked for.
- To prepare insurance quotes and applications with the carriers we represent.
- To keep records of our conversations and the work we do for you, as required of a licensed agency.
Who sees it
Your submission goes into our agency management systems and is available only to our licensed agents and trained team members who need it to help you. We share information with insurance carriers only as needed to quote or place coverage you request, and with service providers that help us run the agency (for example, our form, email and customer-management software). We do not sell your personal information.
Please don't send sensitive data through the form
Do not enter Social Security numbers, driver's license numbers, bank or card numbers in the website form. If we need those to complete an application, we'll collect them securely during the quoting process.
Cookies and analytics
We do not use advertising cookies. We use Microsoft Clarity, a free analytics tool, to see how visitors use this site (for example, which buttons are clicked and where people scroll). Clarity uses cookies and records anonymized session activity; it masks what you type into forms. More information is in Microsoft's privacy statement. Our form provider and fonts provider may also set technical cookies or log standard connection data (such as IP address) to deliver their services.
Your choices
You can ask us to update or delete the information you gave us, or to stop contacting you, by calling (314) 800-0487. Some records we are required to keep by insurance regulations, but we'll honor your request wherever we legally can. Reply "STOP" to any text message and we will stop texting you.
Security
We use reputable, access-controlled software to store your information. No system is perfectly secure, so please contact us right away if you suspect a problem.
Children
This site is for adults seeking insurance and isn't directed to children under 13.
Changes
If we change this policy, we'll update the date above.
Contact
YOUR Agency — Chaz Duffy Insurance Services
111 Westport Plaza Dr, Ste 600, St. Louis, MO 63146
Phone: (314) 800-0487